Terms of Service

These terms govern your use of ChinaMed Waypoint's medical resource coordination services.

Service Description

ChinaMed Waypoint provides medical resource coordination services, including:

  • Facilitating access to healthcare providers in China
  • Coordinating medical appointments and consultations
  • Providing translation and interpretation services
  • Arranging travel and accommodation logistics
  • Offering ongoing coordination support

Important: We do NOT provide medical advice, diagnoses, or treatment plans. We are a coordination service only.

User Responsibilities

By using our services, you agree to:

  • Provide accurate and complete information
  • Follow all medical advice provided by licensed healthcare professionals
  • Obtain appropriate travel insurance and documentation
  • Comply with all applicable laws and regulations
  • Respect healthcare providers and their facilities
  • Pay for services as agreed

Payment Terms

  • Coordination fees are due as specified in your service agreement
  • Medical treatment costs are paid directly to healthcare providers
  • Cancellation policies vary by service and provider
  • Refunds are subject to our cancellation policy
  • Currency fluctuations may affect final costs

Limitation of Liability

ChinaMed Waypoint's liability is limited to our coordination services only. We are not responsible for:

  • Medical outcomes or treatment results
  • Actions or omissions of healthcare providers
  • Travel delays, cancellations, or complications
  • Changes in medical condition
  • Currency fluctuations or price changes
  • Force majeure events

Maximum liability shall not exceed the amount paid for our coordination services.

Termination

Either party may terminate services:

  • With reasonable notice for ongoing services
  • Immediately for breach of these terms
  • For safety or legal compliance reasons

Contact Information

Questions about these terms:

Email: legal@chinamedwaypoint.com

Phone: +86 152-0133-8286

Last Updated: March 2024