Terms of Service
These terms govern your use of ChinaMed Waypoint's medical resource coordination services.
Service Description
ChinaMed Waypoint provides medical resource coordination services, including:
- Facilitating access to healthcare providers in China
- Coordinating medical appointments and consultations
- Providing translation and interpretation services
- Arranging travel and accommodation logistics
- Offering ongoing coordination support
Important: We do NOT provide medical advice, diagnoses, or treatment plans. We are a coordination service only.
User Responsibilities
By using our services, you agree to:
- Provide accurate and complete information
- Follow all medical advice provided by licensed healthcare professionals
- Obtain appropriate travel insurance and documentation
- Comply with all applicable laws and regulations
- Respect healthcare providers and their facilities
- Pay for services as agreed
Payment Terms
- Coordination fees are due as specified in your service agreement
- Medical treatment costs are paid directly to healthcare providers
- Cancellation policies vary by service and provider
- Refunds are subject to our cancellation policy
- Currency fluctuations may affect final costs
Limitation of Liability
ChinaMed Waypoint's liability is limited to our coordination services only. We are not responsible for:
- Medical outcomes or treatment results
- Actions or omissions of healthcare providers
- Travel delays, cancellations, or complications
- Changes in medical condition
- Currency fluctuations or price changes
- Force majeure events
Maximum liability shall not exceed the amount paid for our coordination services.
Termination
Either party may terminate services:
- With reasonable notice for ongoing services
- Immediately for breach of these terms
- For safety or legal compliance reasons
Contact Information
Questions about these terms:
Email: legal@chinamedwaypoint.com
Phone: +86 152-0133-8286
Last Updated: March 2024