Bridging Global Patients and Chinese Healthcare

We connect international patients with world-class care in China through expert bilingual coordination, cultural guidance, and seamless logistics. Your health journey is our mission.

A Message from Our CEO

It was past midnight in a bustling hospital emergency room when an unexpected encounter changed the trajectory of my career—and ultimately led to the creation of ChinaMed Waypoint.

I was there with my child, waiting for a CT scan after administering sedation medication. Nearby, I noticed a foreign couple struggling with their own child's procedure. What should have been a straightforward medical process had turned into a tense situation with the CT technician. As I listened, it became clear that language barriers had created a misunderstanding that was escalating unnecessarily. Having spent years navigating both Chinese and international healthcare systems, I stepped in to help translate and clarify the situation.

The relief on that couple's faces was immediate. As we waited together, they peppered me with questions about choosing hospitals in China, understanding treatment options, and navigating the healthcare system. Their genuine gratitude and the realization of how challenging it must be for international patients to access China's exceptional medical care sparked an idea that had been forming in my mind for years.

My Journey Through Two Worlds of Medicine

More than a decade ago, I was a medical student completing my five-year residency in Chinese hospitals. Those years opened my eyes to something remarkable: the extraordinary efficiency of China's healthcare system. I watched my mentor see 40 patients in a single morning—not rushing through appointments, but delivering thorough, quality care with impressive precision. I witnessed patients receiving comprehensive diagnostic workups, complete with all necessary tests and imaging, within hours rather than weeks.

Later, as I had the privilege of working and communicating with specialists from Mayo Clinic and other world-renowned medical institutions, I discovered something that both surprised and validated my observations: even experts from these prestigious hospitals were amazed by the efficiency they witnessed in China's healthcare system.

This efficiency isn't just about speed—it's rooted in something deeper. Chinese physicians in major cities like Beijing, Shanghai, and Guangzhou represent some of the world's finest medical minds. Many have trained internationally, staying at the forefront of global medical innovation. Yet what sets them apart is their extraordinary clinical experience. China's large patient population means these doctors encounter a breadth and volume of cases that provide unmatched expertise. They've developed an intuitive understanding of complex conditions through sheer experience that's difficult to replicate elsewhere.

Witnessing Innovation from the Inside

My subsequent years as a consultant in cross-border pharmaceutical transactions gave me a front-row seat to China's medical evolution. I participated in numerous deals that brought cutting-edge therapies to Chinese patients, while simultaneously watching homegrown Chinese innovations gain recognition on the world stage. Being part of this transformation was incredibly fulfilling, yet it also presented a sobering reality: the clinical research timelines meant that the breakthroughs I was helping facilitate would take 5-10 years to reach patients who needed them today.

This realization haunted me. Here I was, working at the cutting edge of medical innovation, yet acutely aware that current patients couldn't benefit from these advances. I found myself constantly asking: "How can I help people right now?"

The answer, I realized, wasn't in waiting for tomorrow's innovations—it was in connecting people with today's exceptional care that already exists in China.

The Vision Behind ChinaMed Waypoint

That midnight encounter in the emergency room crystallized everything I had been thinking about. I had spent years understanding both the remarkable capabilities of China's healthcare system and the barriers that prevent international patients from accessing it. I had witnessed firsthand how language, cultural differences, and unfamiliarity with the system could turn what should be a healing journey into a stressful ordeal.

ChinaMed Waypoint was born from this realization and a simple but powerful conviction: everyone deserves access to the best possible medical care, regardless of where they're from or what language they speak. My unique background—as someone who has worked within China's medical system, collaborated with international healthcare leaders, and facilitated cross-border medical innovations—positioned me to bridge this gap.

Our Commitment to You

When I established ChinaMed Waypoint, I made a promise to approach every patient's journey with the same care I would want for my own family. We don't just provide logistics support; we serve as your advocates, translators, and guides through one of the world's most advanced healthcare systems.

China's medical capabilities—the efficiency that can accomplish in hours what might take weeks elsewhere, the clinical expertise born from vast experience, the cutting-edge technology and treatments available—shouldn't remain accessible only to those who speak the language or understand the system.

If you're considering seeking medical care in China, I invite you to schedule a complimentary consultation with our team. Let us share how we can transform what might seem like a daunting journey into a path toward the care you deserve.

Your health is too important to let barriers stand in the way.

Iris Shi

Founder & CEO of ChinaMed Waypoint

iris@chinamedwaypoint.com

Ready to explore your options? Schedule your free consultation today and discover how China's world-class healthcare system can serve your medical needs.

Our Mission

To bridge the gap between international patients and China's world-class healthcare system, providing seamless, culturally-sensitive medical tourism services that prioritize patient safety, comfort, and successful outcomes.

Our Vision

To become the most trusted global platform for medical tourism to China, recognized for our expertise in both modern Western medicine and Traditional Chinese Medicine integration.

Our Core Values

These principles guide every interaction, decision, and service we provide to ensure the best possible experience for our patients.

Patient Safety First

Every decision we make prioritizes patient safety, from hospital selection to post-treatment care.

Cultural Sensitivity

We bridge cultural gaps with deep understanding of both Western and Chinese healthcare approaches.

Quality Assurance

Rigorous vetting of medical providers and continuous monitoring of treatment outcomes.

Global Accessibility

Making world-class healthcare accessible regardless of geographic or economic barriers.

Compassionate Care

Treating every patient with empathy, respect, and personalized attention throughout their journey.

Transparency

Clear communication about costs, procedures, risks, and expected outcomes at every step.

Ready to Experience the ChinaMed Waypoint Difference?

Talk to your personal medical coordinator and discover how we can make your healthcare journey in China smooth, safe, and successful.